SSE Contact Number – 0843 903 2112
Calls to this number cost 7p / minute plus your network operator’s access charge.
Those looking for the SSE contact number to enquire about switching energy supplier or speaking to an operative about their current deal can do so by finding the best contact number on this page. We have no connection with these energy suppliers and simply attempt to make consumer’s lives easier with all the helpline and switchboard numbers.
Skip the in-between phone-calls and constantly being put on hold and instead directly reach the relevant phone line that you need. As a call-forwarding business we answer many of your questions here and also help you reach the correct department without hassle.
SSE are a well-known energy company that are part of the famous Big Six Energy Suppliers. The top six businesses provide for almost the entire market, catering for millions of homes, the group consists of British Gas, Scottish Power, Npower, E.ON, EDF Energy and of course, SSE. Trailing to British Gas, this company proudly take the second spot in the UK as the second largest energy company. They are responsible for almost ten million homes and subsequently receive a high volume of calls, unfortunately their phone service has been under scrutiny in recent times. That’s why it counts to look for the particular number and desk that you need and you can then find the experts that are required.
Get in Contact with SSE – 0345 026 2658
Regardless on whether you’re a new or existing customer you may have reasons that you need to contact this huge energy business. If you are unsure of the number or department you need then browse this page otherwise simply call the customer services with your general enquiry.
If you need to pay, wish to switch energy or have enquiries about billing then you can call them throughout the week. Their customer service hours are between 8am and 8pm in the week and Saturday hours are 8am until 2pm, they’re closed on Sundays. If you have an urgent message that you can only get to their experts on a Sunday then e-mail on [email protected] and wait to hear back within days.
|General Enquiries||0843 903 2112|
|Account & Billing||0345 026 2658|
|Complaints||0345 071 9710|
|Head of Customer Service||0345 071 9853|
|Switch to SSE||0345 026 7058|
|Moving Home||0330 102 8329|
Can I Call SSE on their Phone Number?
Of course you can, but you’ll benefit by taking a little time now to decide which department warrants your call. Although you’re not limited to these reasons, the typical phone calls are for the following:
- Addressing the current energy plan that you are on
- To speak about renewing or changing your tariff
- Request a one-off repair
- Have your boiler replaced by their engineer
- Other repairs on heating etc
- Transferring or cancelling your account
- Smart meters
- Saving energy
- If they do renewable energy
- How to Complain
- Billing queries or details on your account
- Switching to EON Energy
However big or small your enquiry or if you feel that you need them but your reason isn’t listed above then you should still make the most of their switchboard. If you are unsure on which particular number to call then just call their main customer service number and tell them what you need. Before calling you may wish to check out our frequently asked questions below and see if your outstanding enquiry has already been answered.
SSE Energy Reviews
When it comes to reviewing different energy companies there’s plenty of analytics online, this day and age makes it easy for us to quickly get a feel for a company or service. Two well-known websites that many customers look towards are Which and Money Supermarket, both offer an in-depth look and advice on how to get your energy. The general consensus is that they offer competitive tariffs but are still trailing on some customer service aspects.
They recently ranked forth out of the big six and 15th out of 23 energy companies. Use the Which review to help you make your decision when looking to switch your current tariff to one of theirs and you can also check out the Money Supermarket website that hosts a mixed bag of reviews from existing consumers.
Joining SSE Energy – 0345 026 7058
The SSE energy prices are very competitive and they off a comprehensive range of tariffs that specialise for the individual. Although like many of the other energy companies, they have been under fire in recent times, it’s thought that they are now overcoming much of the criticism to provide a better all-round experience. Their prices have never really been the problem with much of the emphasis being on their call centre but you can now call a number that is for your query. Find the number here and give them a ring and all those looking to join can use the number to help them switch.
One misrepresentation when it comes to switching energy provider is that it is a difficult thing to do, in general that’s completely unfounded. For the most part it should be a straightforward procedure for customers, all it involves is a phone call. Get your details together and call SSE about their energy services, if you phone their switch number then their team can advise you on how to leave your current tariff and what your new deal will provide you with. Take a look at Pay As You Go, fixed tariffs and some tariffs that are somewhere in between those ideologies.
Find the best offer you can find for gas and electricity, the professionals can talk you through the details but it is worth surfing their website first. Find some deals that stand out to you and check out which ones make the most sense. There are a number of ways that you can pay and they tailor the method to suit you, use pre-payment methods, quarterly payments or direct debit.
How to Pay?
Those wondering how to pay your energy bill should know that the possibilities are endless, there’s many options including direct debit, paying online, over the phone, postal order or by bank.
The modern age has provided so many benefits for us and that also rings true in the energy realm too with smart meters, ways to monitor usage and also easy ways to pay. If you wish to pay online then you can login to your SSE energy account and pay your bills online. It’s possible to get money off your bill by simply going paperless and you can also use the SSE app to pay your bills and see a detailed analysis of your smart meter.
There’s two variations of this popular method and that’s the monthly direct debit or the variable direct debit. By opting for the monthly debit you will pay an even amount spread across the year, the variable on the other hand allows you to pay each quarter.
Paying by cheque
If you prefer to pay via cheque then you may wish to use the postal order. Be sure to write your gas and/or electricity account number on the back and send to SSE, PO Box 13, Havant, PO9 5JB (do not send cash to this address).
Through your bank
One of the most obvious payment methods is to take cash into your bank and pay to them on the following details, account number- 90210170 and sort code- 57-17-57.
If you’d like to pay for the same day method service at your bank, then use the CHAPS bank details, account number- 00800252 and sort code- 60-17-21.
With cash in the post office
Although people may think it’s somewhat dated this service is still well and truly running. Pay with cash at your local post office and fill in the giro slip at the bottom of your bill.
How to use the Pre-Payment Meter?
A pre-payment meter is part of the Pay As You Go tariff that allows you to top up your own gas and electricity as and when you like. What makes this agreement so simple is that you don’t receive a bill and simply top up your key or card when it’s low.
On the meter’s display you’ll see your balance, by checking this you can gauge when is best to top up your card or key. The moment you run out of credit your supply will be cut. If you aren’t able to purchase more credit right away, you’ll be able to use the emergency credit.
If you are on holiday or away from your home for some time you will need to check that there’s enough credit to last. That’s if you want to keep appliances and other electricity on during your absence.
Before calling this company and waiting for your answers why not search for them below? We have highlighted some of the frequent questions that customers ask and answered them too.
Who are SSE Energy?
They’re part of the big six and the second largest provider of gas and electricity in the UK, they cater for over seven million homes. For general details and more information on their business you can call their phone number or browse their website.
What does SSE stand for?
SSE stands for Scottish and Southern Energy, a name that they were formerly known as but they’re now just known as SSE.
I need help with my energy bills?
If you seek help and support with your energy bills then the best thing to do is to get in touch with their support phone number and request some help either reading, paying or understanding your bills.
How can I contact SSE?
Obviously you can call the company by locating the specific number you need by department or you can e-mail, write or message on social media.
What number do I need?
If you’d rather contact their telephone number but you’re still unsure on which one you should call then just call a generic number and ask for help with your general enquiry. Most of the time you will see a team that sticks out to you for the particular enquiry that you have.
What is the best gas and electricity tariff?
This depends on your home’s size, the regular usage, family size and how you prefer to pay. You can use their website to find more information and also to get a quote but you’d be better off calling their helpline to gain more information. If you also check out Which you will be able to see a graph that compares prices and helps you distinguish the general prices offered by each company.
When was this company formed?
Their journey began back in 1947 but it wasn’t until around 1998 when things really started to change They then merged with Scottish Hydro in 2000 and incorporated with other businesses too.
What’s their fuel mix?
A question that constantly pops up, their fuel mix consists of:
- 37% renewable
- 31% coal
- 27% natural gas
- 3% nuclear
- 2% other
How can I make a complaint?
If you have any problems then get in contact with their specialist complaints team by calling the SSE complaints number 0345 071 9710.
They are trained to deal with these matters and you can get hold of them on the complaints phone number. The first step is to make them aware of your issue and the purpose of your call, you will then receive a reference number, keep this safe. If you’re still unhappy and the issue is still unresolved then you can write to them at:
PO Box 7506,
Alternatively you can e-mail them at [email protected].
SSE Social Media
If you don’t wish to use one of the many handpicked phone numbers or utilise the e-mail address then you can use social media. Their pages keep you updated with the latest news and deals so join thousands of others who follow their Twitter or like their Facebook. You will find updates that notify you of local problems and you can also tweet or message them for a quick response. Keep your finger on the pulse and enjoy ways to save money.